Customer Support Executive
Edu Innovators (View All Jobs)
Delhi 2024-04-09 09:45:00 15000-18000 MonthlyCompany Overview
Dedicated to transforming education through innovative solutions..
Job Description
1. Provide excellent customer service through various channels, including phone, email, and chat
2. Address customer inquiries, complaints, and issues in a timely and effective manner
3. Assist customers in navigating the companys products or services
4. Maintain a positive and professional attitude in all customer interactions
5. Collaborate with other departments to resolve complex customer issues
6. Keep detailed records of customer interactions and transactions
7. Stay updated on product knowledge to provide accurate information to customers
8. Follow up with customers to ensure satisfaction and resolve any outstanding issues
9. Escalate unresolved issues to the appropriate teams for resolution
10. Provide feedback to management on common customer issues and more ...
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Required Exp
1 to 2 years yrs
Skill Required
Customer Service, Communication, Problem Solving
Job Location
Delhi
Salary Package
15000-18000 Monthly
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