Call Center Representative
Tech Innovators (View All Jobs)
Bangalore 2023-12-06 11:00:00 20000-25000 MonthlyCompany Overview
Providing innovative technology solutions to shape the future..
Job Description
Answer incoming calls and assist customers with inquiries or issues. Provide information and resolve problems in a professional manner. Navigate computer systems to access and update customer accounts. Follow call scripts and guidelines for consistency. Document all interactions and solutions accurately. Escalate complex issues to appropriate teams. Meet performance metrics for call quality and customer satisfaction. Participate in ongoing training and development programs. Provide feedback for process improvements..
Required Exp
1 to 3 years yrs
Skill Required
Customer Service, Communication, Problem Solving
Job Location
Bangalore
Salary Package
20000-25000 Monthly
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